| |DECEMBER 20198Consultants ReviewBy Vikram Kamat, Managing Director, VITS Hotels and Kamats Restaurantshings have be-come so expen-sive" said Chan-drakant, my Executive Direc-tor who heads hotels and restaurants. As we planned for the coming years budgets and tried to grapple with the costs that have quite simply bal-looned. All this while fundamentally business doesn't seem to be stabiliz-ing with all the disruptive changes in the economy. Disruptive changes not because of innovation by some start up or com-petition, but rather disruption to the ultimate controller of the Economy i.e. the government. And while we might we will al-ways have things to complain and be upset, in business one of the key lesson I have learnt is the focus on always reducing costs. Because costs always seem to be rising. And every-one in the organization has multitude of reasons explanations and justifi-cations of why we should be paying more, right from "Sir quality comes at a price" to "sir you know how much input costs have gone up in this area" Now i'm surely not one for com-promise. Not at all. Rather im trying to highlight the importance of focus-ing on Wastage. Gain may be temporary and uncertain;But expenses are Fixed and certain - Vikram KamatEveryday, there are countless areas where money is being lost, through wastage. Things that don't give value to the either guest or the company. Its as I said sheer wastage. Switch-ing of air conditioning etc in offices not in use is just one small example. Something that we now but we all need reminding. But think of the countless other areas that you can stop wastage. In the USA I know of Starbucks that saved thousands of dollars by simply tweaking their machines so as to stop the extra milk that would drip , from the cuppcino machine to stop dripping. Or the case of United airlines, which stopped the olives wastage in the salads they were serving, to end up saving over 40000 USD . We hire expensive consultants, who basically come with a fresh eye. With fresh perspective and in-GAIN IS UNCERTAIN, BUTFIXED AND CERTAIN!IN MY OPINION"TTVITS was launched in 2006 by Vikram Kamat and is run by a team of efficient hospitality professionals. VITS hotels are present across Asia.
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