| | SEPTEMBER 20178Consultants ReviewIN MY OPINIONo matter what business you are in, it is ultimately the people and processes in your organization that will determine whether your company thrives or merely survives. That's because even the best product or service offering will amount to naught if the information systems that underpin critical business tasks, accounts payable and receivable, sales enablement, customer service, human resources, and so on, are inefficient or, worse, non-existent. Fortunately, Workflow Management products can streamline, standardize, and even automate daily chores, helping to ensure that tasks are performed correctly according to set business rules and in a timely manner.The Workflow Management arena subsumes a range of product types, from Business Process Automation (BPA) platforms to Enterprise Content Management (ECM) systems to Document Management Systems (DMS). While each of these has a different focus, they all share the goal of standardizing tasks, procedures and processes for knowledge workers. While the word standardize may give some CIOs a pause, no one wants someone else's `standard' process imposed upon their unique business situation. It is important to note that Workflow Management products deliver a great degree of customizability. Indeed, working closely with the reseller who places the system to communicate your current business processes and NBuyers Labs, LLC, a division of Keypoint Intelligence, is one of the world's leading providers of laboratory-based testing, product research and data-driven solutions for the digital imaging industry. Jamie Bsales is an award-winning technology journalist who has been covering the high-tech industry for more than 20 years, nine of those at Buyers Lab. By Jamie Bsales, Director-Office Workflow Solutions Analysis, Buyers Lab LLCWORKFLOW MANAGEMENT TO BE A GAME CHANGER IN BUSINESS Jamie Bsales
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